The Lobby: can you rely on a digital diary?
The Lobby is Which? Conversation’s very own virtual coffee shop. In May, the community debated the limitations of digital diaries. So what do you prefer: a digital or paper diary? Two bank holidays,...
View ArticleIs your age driving your car insurance out of reach?
The average UK driver can expect to be quoted around £641 for their car insurance, according to data from the AA’s British Insurance Premium Index. But how many of us are ‘average’? If you’re between...
View ArticleDo you own a dash cam?
The numbers of cars with dashboard cameras installed has rocketed in recent years, so are they really a must-have car accessory and why are they so popular? According to Halfords, sales of dashboard...
View ArticleWhat should driving look like in 2040?
Petrol and diesel cars are on their way out – but what else can we bring in? In an effort to help clean up air quality in the UK, the government has banned the sales of all new petrol and diesel cars...
View ArticleHas smart tech gone silly?
From salt shakers that play music and emit mood lighting to a hob that can tell you when to flip your pancake or add veg to your dish – is the next generation of smart products totally unnecessary?...
View ArticleWould you go Euro and switch miles for km?
Whether you’re off on an epic cross country tour, or just doing a cheeky wine run, driving to France is not just a case of bundling yourself into a car and trying to remember to drive on the other side...
View ArticleCan you pick a favourite product of the past 60 years?
Right now, you’re probably reading this on a computer, laptop, tablet or even a phone. Over the past 60 years, we’ve seen a lot of innovative products appear in our homes. We’ve whittled down a list of...
View ArticleYour views: Will the T-Charge address London’s pollution?
London’s T-Charge is now in force. Set to affect up to 34,000 drivers a month, the levy is designed to tackle the dangerously high levels of pollution in the capital, but what have you made of it?...
View ArticleShould cars intervene on our behalf to keep us safe?
Many cars now come with features that take over in dangerous situations. Are you comfortable with this active safety technology that controls the car for you, or is it something you can live without?...
View ArticleWhat car do you want for Christmas?
Let’s forget about reality for a moment. Say you could have a car for Christmas – putting aside budget and practicality – what would you want to see parked outside your home on Christmas morning? When...
View ArticleYour views: dream cars
Something nippy to dart around town in, an all-terrain beast that can handle any surface or a comforting ride to go long distance. Cars serve multiple purposes, so what’s your vehicle of choice? Last...
View ArticleAre you being driven potty by potholes in your area?
A driver recently claimed a pothole the size of a dustbin lid that caused hundreds of pounds worth of damage to his BMW is the most dangerous in Devon. Have you spotted one bigger in your local area?...
View ArticleWhat’s stopping you from driving an electric car?
It’s just been announced that a fleet of super-fast charging points for electric vehicles will be installed along the UK’s main motorways. Which? Conversation community member Ian asks if this will be...
View ArticleBrief cases: member refunded for problematic car battery
It’s frustrating when you’re trying to resolve a problem that concerns more than one company. We help a member get his money back after his car battery stopped working and both the retailer and the car...
View ArticleHow should car tax be calculated?
New diesel car owners may have to pay up to £520 more a year in tax under new rules that came into force last week. Should diesel drivers pay more? Or is there a better way calculated vehicle tax? New...
View ArticleLearning to drive: would you make changes?
Changes to the law mean learner drivers in England, Scotland and Wales can now take lessons on the motorway. Would you make further changes to the way we learn to drive? Back in 2015, we asked if the...
View ArticleWould you ban parking on the pavement?
The Scottish government is planning to ban pavement parking – and the rest of the country could follow suit. Would you support pavement parking prohibition? As a 17 year-old at college I remember the...
View ArticleCan pizza fix our pothole problem?
Domino’s Pizza has taken to repairing potholes in the US and branding the tarmac with its logo. How would you feel about the UK following suit in allowing private companies to fix our roads? Potholes...
View ArticleWould you still buy a diesel?
Amid headlines of manufacturers cheating emission tests and the harmful effects of NOx on our health, is there any room left for a defence of diesel? Diesels are distinctly out of fashion. With...
View ArticleHow can VW be held to account for the dieselgate scandal?
Three years ago it emerged that VW was cheating on emissions tests by fitting ‘defeat devices’ to their diesel vehicles, unbeknown to consumers. Why has VW failed to pay any compensation to those...
View ArticleChecking your phone while driving: a dangerous phenomenon
It seems many of us are so addicted to our phones we can’t even sit at a red light without giving in to the temptation. Have you spotted people on their phones while they should be driving? The last...
View ArticleHave you been affected by this VW seatbelt fault?
VW Group has finally issued the recall of 75,000 VW and Seat cars affected by a potentially lethal car seat belt fault. But what took them so long? On Saturday we revealed Volkswagen Group presented a...
View ArticleScam watch: ‘I was targeted after a car accident’
A member received scam calls following a minor road mishap – here’s how to avoid falling into the scammer’s trap. A Which? member wrote to us when scammers targeted him following a road accident:...
View ArticleCould you get by without a car?
When the lease on my car came up I decided to give the car-free life a try. Do you need one as much as you think you do? With emissions scandals hitting the headlines and a lot of conversations around...
View ArticleDid scammers know about my DVLA renewal?
We’ve covered DVLA scams before, but this one caught my eye due to how closely-tied it was to my real vehicle tax renewal. How did the scammers know? While the last scam DVLA email we looked at told...
View ArticleIs a pothole solution around the corner?
Self-driving cars without a human behind the wheel will be allowed on UK roads from 2021, but are they a solution to our pothole problem? Despite the 2017 Autumn Budget’s self-driving car announcement,...
View ArticleBrief Cases: faulty second hand car fiasco
Here’s how we helped a member get a refund after the second-hand car they bought broke down on the drive home. A Which? Legal member bought a second-hand Citroen Picasso C4 from a small independent...
View ArticleUK to adopt speed limiting tech: do you support it?
The Department for Transport has today said that speed limiting tech, which will become mandatory for all vehicles sold in Europe from 2022, will apply to the UK. Do you support it? New rules have been...
View ArticleParking fines: your questions answered
Have you ever had a Parking Charge Notice (PCN) that you felt was unfair? Do you know how to challenge or appeal it? We’ve rounded up and answered your questions. Every month, thousands turn to Google...
View ArticleHave you experienced a car hire rip off?
We’re investigating problems with car hire. Have you got a story to share? Our guest Nick Trend of the Telegraph explains more. This is a guest post by Nick Trend. All views expressed are Nick’s own...
View ArticleBrief cases: used car warranty woes
When a member’s car became faulty after only a month since buying it used from a dealer, they turned to Which? Legal for help. Have you ever had issues with a used car’s warranty? Which? Legal member...
View ArticleHas your car or bike been damaged by a pothole?
We want to hear from cyclists and motorists: have you suffered due to a pothole? Is the condition our roads are in getting worse? From reporting potholes to potential solutions, we have of course...
View ArticleDVLA issues fresh fraud warning
The DVLA has revealed a sharp rise in the number of scams it’s had reported to its contact centre. Have you spotted one? Let us know so we can get the word out. The last time we covered DVLA scams here...
View ArticleHave you been driving during the lockdown?
The official rules around driving during the coronavirus lockdown are shifting slightly in England. What are your motoring concerns and experiences so far? If cars could speak, I suspect mine would...
View ArticleWere you overcharged for delivery of a new car?
Mark McLaren is taking five major shipping companies to court over car delivery charges. Here, he explains why he’s leading the collective action and how to get involved. This is a guest post by Mark...
View ArticleLegal advice: seller takes back promise to refund faulty car
Ever been promised a refund, only to have the seller go back on their word? Here’s how we were able to use section 75 of the Consumer Credit Act 1974 to help. A Which? Legal member bought an Audi TT...
View ArticleWhy we want seven cars to be recalled
Our latest annual car survey has revealed seven cars that each have a single fault that’s so prolific, we think their manufacturers should recall them. Thanks to the 47,013 people who took the time to...
View ArticleLegal advice: missing car features set right
If a car doesn’t include features that should have been included as standard then it isn’t as described. Here’s how we helped a member get a replacement. Which? Legal member John received a new...
View ArticleHow can public electric vehicle charging be improved?
We need electric car charging infrastructure to change before it’s too late. Following our recent investigation, Citizens Advice gives us its view. This is a guest post by Citizens Advice. All views...
View ArticleHave you had your catalytic converter stolen?
With case reports increasing, catalytic converter theft appears to be a growing problem. Have you been a victim? We want to hear from you. Last month the BBC reported a surge in the number of catalytic...
View ArticleDo you know how to claim for pothole damage?
Has your vehicle or bike been damaged by a pothole? If so, did you make a claim? Our guest, blogger Scott Dixon, talks through how to go about it. This is a guest post by Scott Dixon. All views...
View ArticleVehicle tax phishing emails remain a threat
Fraudsters continue to use fake vehicle tax emails as a means to obtain sensitive information. Here are some examples to keep an eye out for. Vehicle tax phishing emails are a tried and tested method...
View ArticleHave you had a problem with a driving school or instructor?
If you’ve ever had cause to complain while learning to drive, we’d like to hear from you. Were you aware of the complaints process? Learning to drive can be a daunting (and not to mention pricey)...
View ArticlePetrol panic in the UK: what’s really going on?
Many of the UK’s petrol stations have run dry after a frenzy of panic buying over the last few days. Have you been affected by the situation? News broke late last week that, while the UK has plenty of...
View ArticleUltra Low Emission Zones: what are your views?
With London expanding its Ultra Low Emissions Zone (ULEZ) this week, we’re interested in your views. How do you feel about these schemes? London’s Ultra Low Emissions Zone (ULEZ) now covers an area...
View ArticleLegal advice: towbar fitting fail gets technical
Do you know your rights when work on your vehicle take a turn for the worst? Here’s how we helped a member resolve their issue. In April, Which? member Christopher approached a garage to fit a towbar...
View ArticleWhy it’s time to put a stop to ‘double charging’
The issue of fines, particularly for parking, has long been discussed on Which? Conversation. Our guest, Huw Merriman MP, explains his cross-party effort to stop double charging. This is a guest post...
View ArticleAre modern car headlights just too bright?
The move to LEDs and even lasers has seen car headlights illuminate the road ahead better than ever before, helping to identify potential hazards at night. But are dazzlingly bright lights a danger to...
View ArticleAre touchscreens a backward step for car safety?
Manufacturers are pouring billions into advanced driver-assistance systems and cars are safer than they’ve ever been. But could heavy reliance on touchscreens put drivers at risk? If you’ve been...
View ArticleScam watch: phoney fuel-saving device
Is a device that claims it an cut fuel consumption for your car too good to be true? Sadly, yes it is. A member was playing a word puzzle mobile app when they saw an advert for a device claiming it...
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